|Store Director||Jason Good|
|Address||16, Mibuaiai-cho, Nakagyo-ku, Kyoto, 604-8812, Japan|
|Ordering Method||Online ordering only.|
|Payment||We accept payments by credit cards only.|
The cards below are available to use:
Visa, MasterCard, Diners Club, American Express, JCB, Discover
We only accept one-time payments.
The timing of withdraws depends on the closing date of your credit card.
|Delivery date and shipping method||Purchasing with school code / Orders will be shipped to school, according to agreement with school.|
For more details please contact your school.
Purchasing as guest / Orders will be shipped within 5 days of order confirmation.
We will inform you if the item is unavailable or if regular shipping conditions cannot be met.
|Other costs||1)sales tax|
2)Shipping and processing fee
Purchasing with school code / No charge
Purchasing as guest / For orders under 9,800 (including tax) an 880 yen (including tax) shipping and processing fee will be added.
|Returns and Exchanges||1)If the item is damaged or the wrong item is delivered, we will replace the item.|
2)If we are unable to replace the item, we will issue a refund for the item.
3)Please contact us within 2 weeks of delivery if there is a problem with your purchased item. Shipping fee for return or exchanged items will be covered by SmartEd.
4)Exchanges or refunds for other reasons except the above listed.